Main window

A single window: at the top, the status of the connection to FINISH and the Mute button; below, three tabs: what is being said live, the voices for each language, the computer's settings.

ChronoFEED-VOICE

FINISH 192.168.1.10:8210

FINISH clock 13:42:19 (offset -1 ms, ± 1 ms) Licence valid until 31 March 2027

2 Announcements on3

Live Voice Settings 4

Races received from FINISH Only races whose record has "Speech synthesis" are announced; uncheck those this workstation should keep silent.

Announce	Race	Status	Voice (FINISH)
	500 m Women — P02	finished
	500 m Women — P03	started at 13:42:08
	500 m Women — P04	loaded

Say a message

The skaters of pair 4 are expected at the startEnglishSay

Spoken as soon as the current sentence ends, even in mute mode. Enter: say. Messages already spoken in this language are suggested while typing (↓: all recent, Tab or Enter: reuse, Shift+Del: forget).

In progressJustine Pelletreau, First position, Last lap! 10.6

Queue Clear

Saskia Brouwers, Tweede positie, Laatste ronde! 10,8

Log Clear

13:42:18 Bell (500 m Women — P03)13:42:13 Pair 3 (en)13:41:47 Amélie Tardiveau, Deuxième position, 36.0, Temps final. 47.3 secondes (fr)13:41:44 Yuna Hasegawa, First position, 35.9, Final time. 46.9 seconds (en)13:41:20 Amélie Tardiveau, Deuxième position, Dernier tour! 11.2 (fr)13:41:19 Yuna Hasegawa, First position, Last lap! 11.0 (en)13:30:02 FINISH found: FINISH-Starford (192.168.1.10:8210)13:30:01 5 voices installed: fr 2, en 2, nl 1, es none, de none

VOICE on the “SONO” computer during the Coupe Hollywood: linked to FINISH-Starford, it is announcing the first lap of pair 3 of the 500 m Women.

The menus: File, Langue / Language, Help.
The status: the connection to FINISH, the FINISH clock, the licence.
The Announcements on / Mute button.
The three tabs.

The window is 1150 × 760 at first (820 × 520 at least). Everything can be set without restarting, except the connection to FINISH. Closing the window shuts VOICE down cleanly: the sentence in progress is dropped, the settings are saved.

The menus

Help

Where: menu bar

At the top: HelpChronoFEED-VOICE Help (F1, this help; see Context help) and HelpChronoFEED suite help. Then:

Licence…: The status of the VOICE licence on this computer (trial, licence, expiry) and its activation. The licence is only checked at startup: announcements in progress are never cut off by an expiry.
About…: The VOICE version and the libraries it uses.
Report a problem or suggest an improvement…: A window to write to Technofeed: a text, screenshots, attached files (the VOICE log, for example). It also attaches, unless you untick the box, the installation topology and settings (software, versions, links and their status, settings; computers under an alias, no password and no athlete data), with a Preview of the exact text.
Contact support…: A live written conversation with a support agent; see Contact support.

Contact support…

Where: Help menu, just after “Report a problem or suggest an improvement…”

A live written conversation with a ChronoFEED support agent. The window leaves VOICE usable and never comes to the front by itself: a message received does not disturb you during a race.

Looking for an agent
Only when the window opens (never at startup or in the background), VOICE looks for an agent online in the interface language, for this program and, if it knows it, for your sport: 5 seconds at most.
An agent in your language
“An agent is online.” Enter your email address (required, for the rest of the conversation) and, if you wish, your name. The conversation starts with your first message; Ctrl+Enter sends it.
An agent in another language
“An agent is available in English. Accept help in English?” Accept opens the chat in that language; No, write a request opens the feedback window.
During the chat
Your messages on the right, the agent's on the left, with their first name. A lost connection is announced; your messages wait and are sent when the connection is back, only once. Close the conversation ends it.

The three tools. Nothing is sent without your consent: each tool first shows a preview, with Send and Cancel. When the agent asks for one, a banner says so, with View and send… and Ignore: you are always the one who sends.

Screen clip…: a window of this program or of another program of the suite open on this computer, never the whole screen. Annotate and mask… lets you write on it, black out what must not be sent and keep only an area (Whole image goes back to the full image). An image can show athletes' names: mask them if needed.
Settings…: the settings useful for diagnosis, with secrets masked; one checkbox per line to remove some.
Topology…: the ChronoFEED programs of the installation, their versions and their links, each computer under an alias (“Poste 1”); you see the exact text.

The fallback. No agent free, chat closed, server unreachable or too slow, licence refused, limit reached, or no reply from the agent for 2 minutes: the feedback window (Report a problem or suggest an improvement…) opens instead, without an error message, already filled in with what you wrote, and it says why at the top. Your request goes that way; the answer reaches you by email.

The computer's status

Where: the card below the menus

What you see	What it means
Starting…, grey dot	VOICE has just opened.
Searching for FINISH…, orange dot	No server is set: VOICE is listening for the FINISH announcement on the network (see Connecting VOICE to FINISH).
2 FINISH found: choose below., orange dot	Several FINISH are announcing themselves (two tracks): one button per FINISH, below. See below.
Connecting to 192.168.1.10:8210…, orange dot	FINISH is known, the TCP connection is being made (or restored after a dropout: it retries on its own).
FINISH 192.168.1.10:8210, green dot	Connected: VOICE receives the races, the laps, the athletes' voice options and the bell.

The FINISH found

Where: below the status, only when several FINISH are announcing themselves

One button per FINISH, with its name (“FINISH-Starford”, the name displayed by clients set in FINISH). Click the one for your track: VOICE connects to it and remembers it by its name, even if its address changes. To change it later: Choose another FINISH at next launch.

FINISH clock

Where: below the status

FINISH clock 13:42:19 (offset -1 ms, ± 1 ms): the FINISH time as seen from this computer, the measured offset between the two clocks and the accuracy of the measurement. VOICE uses it to say the countdown on the exact second and to judge that a bell has arrived too late. Clock not synchronized: no measurement yet (just after connecting); the countdown waits for FINISH time.

Licence

Where: below the clock, in small type

The licence summary (“Licence valid until 31 March 2027”, “Trial: 12 day(s) left…”), in orange when it is close to expiring. Details: Help → Licence….

Announcements on / Mute

Where: to the right of the status, large button

A button that stays pressed. 🔊 Announcements on (pale green): VOICE talks. When clicked, it becomes 🔇 Mute (pale pink): no more automatic announcements, and the queue is cleared. The log notes “Mute: no more announcements (messages still go through)”.

Typed messages still go through: the announcer's microphone is still yours.
The bell sent by FINISH still rings (it is turned off in Settings).
Mute only lasts until VOICE is closed: VOICE always restarts with Announcements on.

To silence a single race rather than the whole computer: uncheck it in Races received from FINISH.

The three tabs

Tab	What you do there
Live	The races received and those this computer announces, the sentence in progress, the queue, the log, typed messages.
Voice	One voice per language, its rate, its volume; Test.
Settings	What is announced, the bell, the countdown, the queue, the options for unknown athletes, the connection to FINISH.